TeleService® Telephone Banking

Touch-tone convenience when you need it

 

Melfort & Area (306) 752-1909

Prince Albert & Area (306) 764-2922

Toll free 1-800-667-1909

 

TeleService offers 24-hour convenience and flexibility when it comes to doing your banking, and it’s free! Whether you’re on vacation, travel frequently, want to avoid line-ups, or don’t own a computer, you can still access all your account information, pay your bills, make loan payments, transfer funds, and more, as long as you have access to a touch-tone phone.

 

You can also obtain general information about our branch and ATM locations, hours of business and currency exchange rates.

 

Features:

·         Obtain current account balances at the touch of single button without stepping through menus

·         Request your account history

·         If you need your account information right away, you can request a fax statement with fax-tracking of all information requested during the session

·         Transfer funds between accounts and memberships including inter-customer transfers

·         Make your loan payments

·         Pay your bills with the option to future date. Hundreds of vendors are listed with new vendors being added all the time. A great feature for snowbirds and vacationers.

·         Inquire, create, and remove Stop Payments

·         Report lost or missing debit, payment or credit cards

·         Help is available at any point in the session by pressing the * key.

 

Secure:

Each time you call in, you will be prompted to provide your MasterCard^® card number or MEMBER CARD^® debit card number, followed by your confidential Personal Access Code (PAC). If you don’t own a card, we will provide you with a “PAN” number to use instead.

 

Easy to use:

When you call in, you will receive simple instructions to guide you through the system. If you are calling in regularly for the same information, simply keep the number sequence handy to get your results quickly without having to listen to the menu options. Our TeleService brochure includes a quick reference guide that will show you how to access the information you need.

 

How to sign up:

If you wish to sign up or have any questions, contact your branch or send us an e-mail. Demonstrations are available at any branch so stop by and see one of our Member Services Representatives.